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Introduction
The Community Broker Network (CBN) is a prominent player in the insurance brokerage industry, dedicated to connecting communities
with trusted insurance solutions.
With a strong commitment to delivering exceptional online experiences and a desire to push the boundaries of web development, CBN embarked on a transformational journey to revamp its digital presence with a new insurance offering, iNeedCover for SME business customers seeking quality, professional insurance advice and coverage solutions they can rely on in a claim. This case study explores how the strategic adoption of Next.js, Tailwind CSS, and Sanity.io, combined with a focus on vibrant design and user experience, propelled the iNeedCover website to new heights.
Who is CBN?
CBN (www.cbnet.com.au) is a leading insurance brokerage network serving diverse communities across Australia. With a reputation built on trust, integrity, and personalized service, CBN connects clients with insurance solutions tailored to their unique needs. CBN's commitment to community well-being extends to its digital presence, making it essential to create an engaging and informative online platform.
Empowering Informed Decision-Making
The primary objective of the iNeedCover website is to empower customers with the knowledge they need to make informed decisions about their insurance needs. To achieve this, iNeedCover empowers customers with access to critical risk information via API, enabling well-informed decisions regarding insurance needs, while guiding initial conversations with the broker.
Users can effortlessly select their company from the available options and gain insights into the associated risks. With a user-friendly form, users can specify the risks they wish to insure against. Once the form is submitted, users can sit back and relax, knowing that an experienced advisor will promptly reach out to provide personalized assistance and guidance.
This approach streamlines the insurance selection process, making it efficient and user-centric. Users no longer have to navigate complex insurance jargon and options independently. Instead, they receive tailored support from experts who understand their unique requirements. This level of service reinforces CBN's commitment to putting customers first and ensuring they receive the best insurance solutions for their specific needs.
Users can effortlessly select their company from the available options and gain insights into the associated risks. With a user-friendly form, users can specify the risks they wish to insure against. Once the form is submitted, users can sit back and relax, knowing that an experienced advisor will promptly reach out to provide personalized assistance and guidance.
This approach streamlines the insurance selection process, making it efficient and user-centric. Users no longer have to navigate complex insurance jargon and options independently. Instead, they receive tailored support from experts who understand their unique requirements. This level of service reinforces CBN's commitment to putting customers first and ensuring they receive the best insurance solutions for their specific needs.
Development
Excellence.
Server-Side Rendering (SSR)
Next.js was chosen as the foundation of the website, enabling server-side rendering for pages. This SSR approach enhanced the site's speed and ensured seamless content delivery to users, ultimately improving the user experience.
SEO Optimization
A robust SEO strategy was integrated into the development process, ensuring that CBN’s iNeedCover website ranked high in search engine results. This increased visibility helped iNeedCover reach a wider audience, delivering insurance expertise to those who needed it most.
Responsive Design
In today's mobile-centric world, responsive design was a top priority. The website was meticulously crafted to adapt seamlessly to various devices and screen sizes, ensuring that users received an optimal experience, regardless of their chosen platform.
Sanity.io
One of the standout features of the iNeedCover website is its integration with Sanity.io, a leading headless Content Management System (CMS). Sanity.io powers the website's /studio page, providing CBN with unprecedented control and agility over their content.
Content Management
With Sanity.io, CBN can effortlessly manage blog posts, testimonials, team members, and more. The intuitive content management interface empowers CBN's team to keep the website's content fresh and up to date.
Feature Flags
To enhance user experience, CBN leveraged feature flags, allowing dynamic toggling of sections on the site. This flexibility enabled CBN to tailor the website's content based on user behavior and preferences.
Real-Time Updates
Sanity.io's remarkable speed ensures that changes made on the CMS are reflected on the website within seconds. Additionally, it invalidates the cache, ensuring users always see the latest and most relevant content.
Seamless Newsletter Functionality
with SendGrid
To enhance user engagement and communication, CBN seamlessly integrated SendGrid for newsletter functionality. This integration empowers CBN to keep its audience informed about the latest insurance trends, updates, and exclusive offers. With SendGrid's robust features and deliverability, CBN can confidently connect with its clients and provide them with valuable insights, further strengthening their relationship.
conclusion
The strategic amalgamation of Next.js, Tailwind CSS, and Sanity.io has taken CBN's digital presence to unprecedented heights. Vibrant design elements, captivating animations, and a user-centric approach have transformed the website into an engaging and informative platform. With SSR for speed, SEO optimization for visibility, and the power of Sanity.io for content management, CBN now delivers its trusted insurance solutions to communities with greater impact and efficiency. The success story of CBN's digital transformation serves as an inspiration for businesses seeking to elevate their online presence to the next level.
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